Consumer's Resource Handbook Published by the Consumer Information Center, this site features valuable information that no consumer should be without. Also, included is the Consumer Assistance Directory with contact information for national consumer organizations, trade associations, state and local consumer protection offices, and state and federal agencies. The Better Business Bureau The Better Business Bureau provides instant access to business and consumer alerts as well as many other helpful resources, you can even file your complaint online. This web site is provided by the Council of Better Business Bureaus, Inc., and the BBB system of over 150 Bureau's located throughout the United States and Canada. Cybersmarts The Internet is an exciting tool that puts a vast amount of information at your fingertips. With a click of a mouse, you can buy an airline ticket, book a hotel, send flowers to a friend or purchase your favorite stock. Keep in mind the following tips to help ensure that your online shopping experience is a safe one. Kelley Blue Book Kelley Blue Book...don't buy or sell a car without checking out this invaluable guide. Learn your car's trade-in and resale value or get free new car pricing reports with specs, photos, invoice and more. Consumer Line Consumer Line is the online service of the Office of Consumer and Business Education of the Bureau of Consumer Protection. The full text of approximately 150 consumer publications on a wide range of categories is provided. United States Postal Service This site helps the consumer to protect themselves from chain letters, free–gift scams, telemarketing, lotteries and more. Click here to learn more about a popular type of fraud: the work-at-home scam. AARP Consumer Protection Frauds, scams and common mistakes are something you can avoid if you have the right information. Protect yourself and your loved ones with important information about all the latest scams out there.